Reference

Your Account Rights and Our Platform Rules

These terms set out what you agree to when you open a cashoomo account — covering eligibility, how payments work through PayPal, Venmo, and Play+, and what happens when something goes wrong.

State-law eligibility appliesPayPal, Venmo, Play+ coveredAccount rules clearly statedDispute process includedUpdated terms posted here
cashoomo Your Account Rights and Our Platform Rules
POLICY CONTACT PATHS

How to Reach Us About These Terms

Got a question about something specific in these terms — a payment hold, an eligibility flag, or a dispute on your account? Reach our team directly through any of the channels below. We handle terms-related questions separately from general account help so you get a straight answer faster.

Live Chat Open the chat icon from your account dashboard to connect with our support team. Terms and account disputes are handled directly in chat without a ticket queue.
Email Support Send your terms question or dispute detail to our support address from your registered email. Include your account ID so we can pull your record without back-and-forth.
Account Help Center Log in and navigate to Account Settings, then select Help to find terms summaries, payment policy details, and state eligibility notes in one place.
ACCOUNT SECURITY POLICY

How We Protect Your Account and Data

Security and data handling are not afterthoughts here. Your personal information — name, address, payment details tied to PayPal, Venmo, or Play+ — is held under our privacy policy and only used for account operations, verification, and legally required reporting. We do not sell your data to third parties. You can request a summary of what we hold on your account at any time by contacting support through live chat or email.

Data Retention We keep your account data for as long as your account is active and for the period required by state gaming regulations after closure. You may request details via live chat.
Cookie Policy Cookies help us keep your session active and remember your payment method preference. You can adjust cookie settings in your browser at any time without losing your account.
Account Security Two-step login verification is available from your account settings. We recommend enabling it, especially if you access cashoomo on a shared mobile device.
Change Requests To update registered payment details — such as switching from Venmo to Play+ — contact support and complete a short re-verification step before the change takes effect.

Common Questions About Our Terms

These are the questions our support team sees most often about account terms, eligibility, and payment rules. If yours isn't here, live chat gets you a direct answer without waiting on email.

No. Access to cashoomo depends on your state's laws. These terms apply only where the platform is legally available. Check your state's current rules before opening an account.

No. Your payment method must be registered in your name and match your verified account details. Third-party payments — including shared PayPal accounts — are not accepted under our terms.

Contact support through live chat or email with your account ID and the transaction date. We review disputes and respond with a decision typically within the timeframe stated in your dispute acknowledgment.

Log in, go to Account Settings, and select Close Account. Any pending withdrawal to your PayPal, Venmo, or Play+ account will process through the normal verification path before closure completes.

We post updates to this page and may notify you by email when material changes occur. Continuing to use your account after an update means you accept the new version of these terms.

Send a data request through live chat or your registered email address. We will confirm what personal information is on file and how it is being used under our privacy and terms policy.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.